|
Racism
Apr 19, 2013 2:03:19 GMT 1
Post by Clint Johnston on Apr 19, 2013 2:03:19 GMT 1
Ditto on Whedon. You see Dollhouse? You think for one second that concept in real life would be used for anything OTHER than a brothel? He's got a thing for the "Whore with the heart of gold" routine, but that doesn't mean it would succeed on a national level. *raises hand to change topic* finance.yahoo.com/news/suit-phrase-mocking-asians-nj-153656348.htmlFine, train the person. Give them a firm talking to. Fire them? Ever heard of a thin skin, lady?
|
|
|
Racism
Apr 19, 2013 3:00:49 GMT 1
Post by Lily Ariel Linders on Apr 19, 2013 3:00:49 GMT 1
Wow. Just... wow. Really, Clint? So... training a person and giving them a "talking to" is really sufficient response to racism being levelled against a customer? Really? And here I thought discrimination was wrong and illegal. Wow. I just... I don't even... I will never understand you or your lack of actual human compassion. Really. You astound me... and not in a good way. Edit: Wait a moment, I just realised something... am I just feeding the troll here? Or were you actually serious?
On a happier topic: I actually rather admire the wiccans since their primary precept is "an it harm none, do what thou wilt". Since I have a libertarian philosophy, I tend to live and let live, with some exceptions to said rule. Thanks, Iron! I rather like that statement! Nice to know you agree... ;D
|
|
|
Racism
Apr 19, 2013 3:15:36 GMT 1
Post by Lily Ariel Linders on Apr 19, 2013 3:15:36 GMT 1
I wish I knew enough about Wicca to disagree with you more, Iron, but I'll have to assume you're right on this one! That does sound like a good code... maybe so long as you don't harm yourself either. I feel like some perfectly legal things harm the self, maybe including prostitution... I have no idea. I'm with Lily on this racist receipt business. I'm very pro-freedom of speech, but the thickness of the customer's skin is not the problem here! When someone mocks you for your race, you'd better not let them get away with it! You've every right to feel insulted by that and to take the offender down a peg, and you should. Kind of baffled by what you said, Clint. Racist abuse of customers - that's a firin'. Somebody in the service industry is allowed to be a bit snippy or even to be rude sometimes, but not THAT rude. It's the man's job to serve customers - he was doing an extremely poor job of it there. Ooh, ooh! Am I right to picture that old man from The Simpsons? The one who always says "That's a paddlin'"? ;D If so, I love it! Yay Buch! By the way, Mister Buch, if you ever have any questions about Wicca, just ask...
|
|
|
Racism
Apr 19, 2013 3:24:03 GMT 1
Post by Mister Buch on Apr 19, 2013 3:24:03 GMT 1
I was going with the Freezer Geezer from the Simpsons, yeah.
|
|
|
Racism
Apr 19, 2013 3:25:42 GMT 1
Post by Lily Ariel Linders on Apr 19, 2013 3:25:42 GMT 1
I love that reference...
*giggles maniacally*
|
|
|
Racism
Apr 19, 2013 3:40:58 GMT 1
Post by jklinders on Apr 19, 2013 3:40:58 GMT 1
I guarantee that the $1000000 damage asked for in the lawsuit had more to do with placing a fire at the feet of the business over this issue than it did with actually expecting the money.
Customer shouldn't have to grow a thicker skin. A business should care that they have a prick like that in their employ. It's a truism in the service industry that for every person who complains about service there are 10 who say nothing and take their business elsewhere. This twit could have been writing slurs about his jewish, muslim, black, or even christian customers on receipts. I wouldn't want someone like that in my employ. Likely couldn't fire him out hand either unless the laws in that state support it though.
As always there is more to it than meets the eye in a trash yahoo piece.
|
|
|
Racism
Apr 19, 2013 4:50:36 GMT 1
Post by Clint Johnston on Apr 19, 2013 4:50:36 GMT 1
Wow. Just... wow. Really, Clint? So... training a person and giving them a "talking to" is really sufficient response to racism being levelled against a customer? Really? And here I thought discrimination was wrong and illegal. Wow. I just... I don't even... I will never understand you or your lack of actual human compassion. Really. You astound me... and not in a good way. Edit: Wait a moment, I just realised something... am I just feeding the troll here? Or were you actually serious? If this were a repeat offense, by all means fire them. But from my reading it looks like a simple mistake my someone too young to know better. They even left the last name. Were it someone genuinely trying to insult the customer, that would not be done. My lack of human compassion? You're the one who's on board with firing a kid in these rough economic times and leaving a permanent mark on his or her record that might mean they never get a job in the field again! This lady caught the problem, alerted management and management dealt with it. But that's not enough. She's suing them and demanding their firing. I'm supposed to have compassion on someone being that vindictive? No.
|
|
|
Racism
Apr 19, 2013 4:54:33 GMT 1
Post by Clint Johnston on Apr 19, 2013 4:54:33 GMT 1
But he or she wasn't even serving her directly. Had they been taking to her and spoken like that, fire them! But someone didn't hear or didn't understand (or possibly didn't care) what the first name was, and wrote something they'd remember... which thanks to some flaw in their education, was a racist commentary. Not acceptable, but a strike 1 on the chart, not an out.
|
|
|
Racism
Apr 19, 2013 12:19:28 GMT 1
Post by jklinders on Apr 19, 2013 12:19:28 GMT 1
But he or she wasn't even serving her directly. Had they been taking to her and spoken like that, fire them! But someone didn't hear or didn't understand (or possibly didn't care) what the first name was, and wrote something they'd remember... which thanks to some flaw in their education, was a racist commentary. Not acceptable, but a strike 1 on the chart, not an out. Really Clint? It's a pharmacy. It was a prescriptions receipt. Paperwork needed to be set through to even allow the drugs to be dispensed. Maybe this clown didn't hear the name clearly but they can fucking read. I guess your music isn't the only thing that's out of date Clint. Next you'll be be telling me the slavers were misunderstood in the 19th century.
|
|
|
Racism
Apr 19, 2013 12:32:18 GMT 1
Post by Mister Buch on Apr 19, 2013 12:32:18 GMT 1
Hoo boy, Clint. Sometimes I have no idea where you're coming from... 'he even got the last name'? I just... Let's just leave this one. I don't feel like having a racism conversation.
As for the counterfeit money - now that's what I call musing on a stupid person. Finally!!
|
|
|
Racism
Apr 19, 2013 12:52:56 GMT 1
Post by Lily Ariel Linders on Apr 19, 2013 12:52:56 GMT 1
But he or she wasn't even serving her directly. Had they been taking to her and spoken like that, fire them! But someone didn't hear or didn't understand (or possibly didn't care) what the first name was, and wrote something they'd remember... which thanks to some flaw in their education, was a racist commentary. Not acceptable, but a strike 1 on the chart, not an out. Really Clint? It's a pharmacy. It was a prescriptions receipt. Paperwork needed to be set through to even allow the drugs to be dispensed. Maybe this clown didn't hear the name clearly but they can fucking read. I guess your music isn't the only thing that's out of date Clint. Next you'll be be telling me the slavers were misunderstood in the 19th century. On that note, perhaps Clint also thinks it would be ok if the pharmacist "innocently" put the "n-word" on a receipt that they knew was going to end up in the hands of a black customer? Oh, but that's not racism, that's just some innocent kid trying to remember who a customer is. *nearly dies from the sarcasm*Dear lord and lady, Clint, you astound me. Really. As for that idiot trying to get a job elsewhere, maybe they should have thought of that before acting blatantly racist against a customer. Boy, am I ever glad I don't have to use any service provided by you... I'd hate to think what insults you'd "innocently" put on the receipts to "remember" my name. Or rather, my face, since you don't seem to think customers' names are worth remembering, and therefore must be remembered through racist comments like the one in that article. Wow. Just wow. Also, in reference to "possibly didn't care" what the first name was... they are in the goddamn service industry, they are supposed to care about the customers! That is part of the job... you should know this, being a pizza delivery person. Which is also part of the service industry.
|
|
|
Racism
Apr 19, 2013 13:24:31 GMT 1
Post by jklinders on Apr 19, 2013 13:24:31 GMT 1
Hoo boy, Clint. Sometimes I have no idea where you're coming from... 'he even got the last name'? I just... Let's just leave this one. I don't feel like having a racism conversation. As for the counterfeit money - now that's what I call musing on a stupid person. Finally!! Good idea. I'll argue this until hell freezes over but only in PM now.
|
|
|
Racism
Apr 19, 2013 15:29:28 GMT 1
Post by Clint Johnston on Apr 19, 2013 15:29:28 GMT 1
I think we have a misunderstanding here. I am not supporting racism. What the clerk did was wrong, and he or she should be punished for it. What I am not for is nailing the coffin lid down. Yell at them, have them apologize, and don't ever let them serve that lady again, but firing them? Someone slipped up. You've never done that? None of you? You've never said "Ma'am" instead of "Sir" or vice versa on a busy evening? I'm presuming the person in question is young, as I've had this conversation with people I've worked with who out of no malice wrote odd things in the name part of the receipt. Nothing this egregious, but I made sure they knew what a stupid idea it was. Suppose no one ever had that conversation with the kid? All they know is it was an Asian person, last name Lee had an order. Now instead of just leaving it Lee or Lady Lee, or spending the extra time to go get her name (maybe it was hard to spell) they stuck a racist epithet in there. To be honest I'd never heard it or knew it was a racist epithet before this case. A mistake. A stupid stupid mistake. What assures me of this more than anything else is the Pharmacy's treatment of it. They handled it in house. You don't do that for the guy or gal who isn't trying and doesn't care. And this lady? It was a mistake on a receipt, not a burning cross! She's suing the pharmacy, and I don't think any apology (even from a fired person in question) would satisfy her, because she smells a quick profit. Someone who's upset at a slight but a grown adult notifies the authorities and moves on. A legal hissy fit? Ridiculous.
Someone mentioned service oriented business. Having been in service oriented business for nearly 6 years now (and years before that in library services), I can tell you customers are not what you think. They run the gamut from polite, professional people to multiple multiple idiots who get offended when you put them on hold because 3 other lines are ringing and they can't get joe down the hall (who they are shouting at) to decide on a topping. I know a person in the pharmacy business (as was this person) that was belittled and treated hatefully and with contempt by multiple customers (to the point where one person would send her family in to glare at her) for no reason.
I don't know this person. If they did what they did out of racist malice, then firing is justified. If they made a mistake, I think they should be kept on. This lady and her lawsuit are demonstrating the wrong way to go about things, and I hope the lawsuit fails.
|
|
|
Racism
Apr 19, 2013 15:34:06 GMT 1
Post by jklinders on Apr 19, 2013 15:34:06 GMT 1
Using Ching Chong instead of their name is not a "mistake." The name would have been written down and this person decided to turn it into a tasteless 1950s era joke.
If it was a "mistake" than I would not be calling for someone's head. A mistake implies something done by accident. This was deliberate and disrespectful. I am not the one misunderstanding you. I understand that you do not understand the issue at all. The fact that you are characterizing this as a mistake makes it very clear you just. Don't. Get. It.
|
|
|
Racism
Apr 19, 2013 15:36:04 GMT 1
Post by Mister Buch on Apr 19, 2013 15:36:04 GMT 1
I think I'm getting you a bit better, but I'm still not happy with you here. You're saying that calling her 'Ching Chong' may have been a genuine error with no racist intent? Just -- no, Clint. It almost certainly wasn't. And I've served customers for years too, and they are jackasses, but that does not make it okay to call them Ching Chong if they're Asian! I'd expect to be fired for insulting a customer, let alone with a racial nickname!
And I can understand that the lawsuit might seem a bit much - overly vindictive. Maybe - I might not dispute that. But I see that you're thinking the receipt was not racist? I don't know where you're getting that, but okay.
|
|